Terms of Service

New Zealand customers only sorry.

As food is the main category of product that FOOD PLUS offers we are unable to supply goods for export. All transactions are expressed in New Zealand dollars only.

Turnaround

All orders are shipped using a courier service and within 48 hours Monday - Friday, 8am - 5pm. Under exceptional circumstances beyond our control this policy may be extended to more than 48 hours.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have an opportunity to cancel your order if you decide not to proceed. No other charges apply to your order.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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